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Last Updated: January 1, 2025

At Compass Lending Group, LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name, address, phone number, and email address
  • Social Security number and date of birth
  • Employment and income information
  • Financial information, including bank statements and credit reports
  • Property information and loan details
  • Government-issued identification

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and evaluating loan applications
  • Verifying your identity and creditworthiness
  • Communicating with you about your loan application and services
  • Providing customer support and responding to inquiries
  • Complying with legal and regulatory requirements
  • Improving our services and website functionality
  • Marketing and promotional communications (with your consent)
  • Preventing fraud and ensuring security

3. Information Sharing and Disclosure

We may share your information with:

  • Lenders and Investors: To process and fund your loan
  • Credit Bureaus: To report loan activity and verify credit information
  • Service Providers: Third-party vendors who assist in our operations
  • Government Agencies: As required by law or regulation
  • Legal Requirements: When required by court order or legal process
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Secure servers and databases
  • Access controls and authentication systems
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing notice through our services

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Compass Lending Group, LLC

319 E Palm Dr. Ste #D

Placentia, CA 92870

Phone: 714-983-7496

Email: info@cpslending.com

NMLS#1579697